This page describes product capabilities for your control matrix. Trustholm does not hold SOC 2, ISO 27001, IRAP, Essential Eight, CMMC, Cyber Essentials, NIS2, or framework certification badges.
United States buyers evaluating MSP script orchestration often map NIST Cybersecurity Framework (CSF) functions and NIST SP 800-53 control families to SaaS subprocessors. Trustholm is a remote management and script execution platform-not a certified cloud service offering.
We supply consumer-side evidence for identify-protect-detect themes while your organization owns SSP content, continuous monitoring, and third-party risk management outcomes.
Identify and protect (PR)
PR.AC (Access Control): Portal users authenticate via JWT sessions with tenant binding for authenticated principals. Users and roles UI supports RBAC within tenant scope. MFA flows apply to privileged portal access where configured. SSO integrates via OIDC and SAML-your IdP remains the lifecycle authority for identities.
PR.DS (Data Security): Schema-per-tenant PostgreSQL separation namespaces tenant data. API middleware returns 403 when resolved tenant does not match JWT TenantId for portal users. Agents use tenant code headers and per-agent polling credentials-distinct from human SSO paths.
PR.IP (Information Protection): Signed PowerShell policy executes before run. Script publish and approve events land in the security audit plane with export for assessor windows.
Detect (DE)
DE.AE (Anomalies and Events): Security audit export provides JSON/CSV with category and datetime filters within documented row caps. HTTP request logs enriched with tenant_id support operational chargeback-they are not a substitute for security audit categories in compliance narratives.
DE.CM (Continuous Monitoring): Super Admin operators observe distributed rate limiting and health signals. Your team owns infrastructure monitoring, vulnerability management, and SIEM forwarding policies. Event Hub/DCR audit sink is built and not yet verified end-to-end in a hosted lab. Splunk/Datadog connectors are backlog. Do not imply shipped SIEM automation.
How US MSPs use Trustholm in vendor review
Include audit export slices, IAM screenshots, and Shipped/Gap evidence tables in your customer-facing vendor appendix. vCISOs pair our artifacts with pentest results, vulnerability scans, and customer-operated controls. When questionnaire authors ask for FedRAMP or NIST moderate baseline certification, clarify that Trustholm provides technical enabler artifacts-not authorization badges.
Gap honesty: FedRAMP authorization, hash-chain audit immutability, and native SIEM connectors are documented gaps. Your assessor validates control design and operating effectiveness in your environment and system boundary.
Engage security@trustholm.com during Govern early access for control mapping workshops scoped to your deployment. Use this page as evidence framing-not proof of vendor certification.