Trustholm - AU MSP sales deck SPEAKER NOTES (SE only) ===================================================== Print or keep open beside the customer PDF (msp-sales-deck.pdf). Do not present this file as a customer leave-behind unless stripped of talk tracks. Registry gate: do not say Entra / Okta / Stripe / SMTP "works in production lab" unless capability-verification-registry status is LabVerified+. Slide 1 - Title and ICP ----------------------- Talk track: - Open with complement-first: we sit beside their RMM, we do not replace patch. - Qualify ICP in two questions: who asks for execution provenance, and what stays primary for inventory/patch. Sources: - DOCS/05-Features/sales-trial-review-script.md (wedge + discovery + red/green flags) Slide 2 - The problem --------------------- Talk track: - Walk their privileged PowerShell paths (RMM, PDQ, laptops, git). - Tie pain to assessor / insurer / Essential Eight style asks - not generic "security." Sources: - sales-trial-review-script.md discovery questions - trust-one-pager-msp.txt themes Slide 3 - The wedge ------------------- Talk track: - Read the canonical wedge sentence once, slowly. - Objection "we already have an RMM" → correct, keep it; we govern signed scripts and export. Sources: - sales-trial-review-script.md canonical wedge + objection table Slide 4 - How it works ---------------------- Talk track: - Keep architecture light; offer Architecture PDF from trust downloads. - Emphasize tenant isolation and signed execution - avoid deep product tour here. Sources: - /trust/downloads architecture-overview - /trust security page for control themes Slide 5 - Features (Shipped) ---------------------------- Talk track: - Open the live /trust page in browser if possible; do not screenshot stale cert badges. - Invite them to reproduce Shipped rows in trial. Sources: - https://www.trustholm.com/trust (Shipped vs Gap) - https://www.trustholm.com/trust/for/msps Slide 6 - Proof --------------- Talk track: - Explicitly label composites as anonymized evaluation material. - Offer /resources/governance-outcome-stories; do not invent logos. Sources: - https://www.trustholm.com/resources/governance-outcome-stories - DOCS/07-Compliance/case-studies/ (internal only if needed) Slide 7 - ROI worksheet ----------------------- Talk track: - Hand them the blanks; facilitate their math. - Refuse to invent a Trustholm dollar ROI figure. Sources: - Methodology only (this deck); pricing tiers discussed separately if asked (Govern / Evidence - not $2.99 RMM race) Slide 8 - Honesty and gaps -------------------------- Talk track: - Lead with SOC 2 honesty; credibility over polish. - If they ask "does SSO work with our Entra?" - CodeComplete exists; LabVerified pending lab host. Offer trial proof path, not a fake cert. Sources: - /trust limitations language - DOCS/06-Development/capability-verification-registry.md advertise rule Slide 9 - CTA ------------- Talk track: - Book trial + 30-minute diligence (agent → signed script → export). - Send trust downloads pack link; leave speaker notes with SE only. Sources: - https://www.trustholm.com/trial - thirty-minute-diligence-script.pdf - sales-trial-review-script.md nurture section